What are the regulatory requirements for sending/receiving funds?

Once a payment is completed, it can only be recalled. However, a recall may take up to 7 business days and should only be requested in urgent cases.

• Minimum amount: $10,000 USD per transaction. A fixed fee of $35 USD will apply for transactions below this amount.
• Maximum amount: There is no set maximum, but transactions can be quoted up to $1,500,000 USD. For larger amounts, you can either split the transaction or contact our operations team for assistance.

• Domestic USD: Up to 2 hours.

International Wire Transfer: 2–8 hours, depending on the beneficiary’s timezone. If submitted outside the beneficiary bank’s operating hours, it will settle on the next business day (T+1).

Each payment is subject to compliance review and must be supported by a valid payment reason and appropriate documentation (e.g., invoice or contract).