I invited a team member and they can’t log in. What should they do?

• Domestic USD: Up to 2 hours.

International Wire Transfer: 2–8 hours, depending on the beneficiary’s timezone. If submitted outside the beneficiary bank’s operating hours, it will settle on the next business day (T+1).

If the beneficiary is created within Conduit's operational hours, the review should take no more than 10 minutes.

Payments are typically returned the same day, subject to the operational hours of the beneficiary bank. The Payment Ops team will notify you as soon as the returned payment is received.

In Compliance Review: Your payment is under compliance review.

Processing Settlement: Your payment is being prepared for settlement.

Completed: Your payment has been successfully sent.

Rejected: Your payment could not be processed.

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If a payment remains in the same status for an extended period, please contact the Payment Ops team for assistance.

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