FAQ

What is the minimum/maximum amount I can send with Conduit?

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What is the minimum/maximum amount I can send with Conduit?

The minimum amount required per transaction is 10,000 USD. If you send less than this, a $35 USD fixed fee will apply.

As for maximums, there are no absolute limits, but the web app has quote limits depending on the target currency:

  • Stablecoins: No limit.
  • USD: Maximum quote limit is $1.50M per transaction.
  • BRL: Maximum quote limit is 15M per transaction.
  • MXN: Maximum quote limit is 10M per transaction.
  • EUR: Maximum quote limit is 1.50M per transaction.

Frequently asked questions

My beneficiary is in pending status, how long does it take to get approved?

If the beneficiary is created within Conduit's operational hours, the review should take no more than 10 minutes.

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I have submitted a payment with incorrect payment instructions, how long does it take for the wire to return?

Payments are typically returned the same day, subject to the operational hours of the beneficiary bank. The Payment Ops team will notify you as soon as the returned payment is received.

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Can I send or receive funds from an individual?

  • Incoming payments: Personal accounts cannot send funds to Conduit (blocked/rejected).
    • Exception: Transfers over $100K USD may be allowed with prior compliance approval.
  • Outgoing payments: Funds cannot be sent to personal accounts.
    • Exceptions: Payroll providers and approved payroll transactions for staff/contractors (subject to due diligence).

For more details, check out our blog on Payments to and from Individuals. 

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What are Conduit’s operational hours for payments?

Our operational hours are Monday to Friday, from 9:00 to 17:00 EST.

You can submit payments outside these hours, but please note that quotes may be less favorable. For best pricing, we recommend submitting your transactions during business hours.

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