Yes. For each offramp, the Ops team can provide IMAD/OMAD tracking upon request.
Frequently asked questions
What are Conduit’s operational hours for payments?
Our operational hours are Monday to Friday, from 9:00 to 17:00 EST.
You can submit payments outside these hours, but please note that quotes may be less favorable. For best pricing, we recommend submitting your transactions during business hours.
What are the minimum and maximum payment amounts I can send?
Minimum amount: $10,000 USD per transaction. A fixed fee of $35 USD will apply for transactions below this amount.
Maximum amount: There is no set maximum, but transactions can be quoted up to $1,500,000 USD. For larger amounts, you can either split the transaction or contact our operations team for assistance.
Why doesn’t the USDT amount match the amount I sent or expected to receive?
When converting between USD and USDT - whether sending or receiving - clients sometimes expect the amount to reflect only the agreed fee (e.g., 10 bps). For example, sending $10,000 USD with a 10 bps fee might suggest you’ll receive exactly 9,990 USDT.
However, USDT is not always worth exactly 1.00 USD. Like any asset, it has a market price that can fluctuate slightly depending on liquidity and trading conditions.
This means that the final amount of USDT delivered or received reflects both:
The agreed fee
And the current market price of USDT at the time of the transaction
What this means for you:
Even if your fee is fixed, the market price of USDT can lead to an amount that is slightly above or below your expectations.
To avoid surprises, we recommend checking the live market rate of USDT before confirming an on/off ramp transaction.
What are Conduit's operating hours for MXN and BRL transfers?
Transfers in MXN and BRL processed through the platform follow a rate schedule based on operating hours:
Standard rate: 9:00 AM – 3:00 PM (ET)
After-hours rate: 3:00 PM – 8:59 AM (ET, next day)
Please note that transactions submitted outside of standard hours may receive less favorable quotes. For best pricing, we recommend submitting transfers during standard business hours.
