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Frequently asked questions
Do you support payments to high-risk or sanctioned countries?
Please refer to our prohibited countries list for details on restricted jurisdictions.
A lList of restricted countries can be found here.
What are the minimum and maximum payment amounts I can send?
- Minimum amount: $10,000 USD per transaction. A fixed fee of $35 USD will apply for transactions below this amount.
- Maximum amount: There is no set maximum, but transactions can be quoted up to $1,500,000 USD. For larger amounts, you can either split the transaction or contact our operations team for assistance.
What are the regulatory requirements for sending/receiving funds?
Each payment is subject to compliance review and must be supported by a valid payment reason and appropriate documentation (e.g., invoice or contract).
How long does a transaction take?
- Domestic USD: Up to 2 hours.
International Wire Transfer: 2–8 hours, depending on the beneficiary’s timezone. If submitted outside the beneficiary bank’s operating hours, it will settle on the next business day (T+1).