How to Do Off Ramp in the Conduit Web App

Here, you'll find a breakdown of how to do an off-ramp operation on our platform.

1. Go to "Send Money"

• Navigate to the "Send Money" section in your Conduit account.

2. Select the Sending Cryptocurrency

• In the "Send" field, choose USDC (ETH), USDT (ETH), or USDT (TRX).

3. Choose the Receiving Currency

• In the "Receive" field, select the fiat currency that the recipient will receive (BRL, COP, MXN, USD).

4. Get a Quote

• Enter the amount of cryptocurrency you want to convert or the amount of fiat you want to receive.
• Minimum volume required: $10,000 USD per transaction. If below this amount, a fixed fee of $35 USD applies.
• Maximum volume: Up to $1,500,000 USD. If you need a larger amount, you can split the transaction or contact the operations team.

5. Add the Sender

• Funds will be deducted from your Conduit account, but you must specify the true sender for compliance purposes.
• This field provides regulatory clarity by indicating the origin of the USDT funds.

Examples:

• If the funds belong to your client as part of a treasury management transaction where they are selling assets, the USDT sender is your client.
• If the funds come from a counterparty sending money to your client through you, the USDT sender is that counterparty. This applies when clients sell USDT and request a payment to a specific beneficiary.
• If the funds are your own, the true sender is your company.

6. Add the Recipient

• Select the saved recipient.

7. Specify the Purpose of the Transaction

• Indicate the reason for the payment. This step is mandatory for regulatory compliance.

8. Provide Supporting Documentation

• Attach relevant documents (PDF, JPG, PNG, CSV, XLSX, or DOCX, up to 15 MB).
• Drag and drop the file or click "Browse" to upload it.

Required Documentation:

• Invoice, Agreement/Contract, or Purchase Order, including:
  
  • Description of Goods / Services: The invoice, agreement / contract, or purchase order should clearly describe the goods or services being exchanged, including specifics around the items, quantities, and prices involved.
  • Parties Involved: Details of both parties (e.g., buyer and seller), including business names, addresses, and contact information (e.g., a contact person or team, business email address, phone number, and website).
  • Payment Terms: Specify payment amounts, dates, and acceptable methods.
  • Signatures: If the document is an agreement / contract, it must be signed by authorized representatives of both parties, formalizing the business transaction.
  • Business Justification: If the business purpose of the purchase is unclear, client or client’s customer should include a written statement explaining the commercial purpose of the transaction, signed by an authorized representative, to help clarify the intent behind the transaction.

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9. Review and Finalize

• Verify all information carefully.
• Click "Continue" to complete the transaction.

• Once confirmed, you will see that the transaction has been initiated, and you can track its status in the "Transactions" section.