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How to access your new Conduit account

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How to access your new Conduit account

Once you pass KYB, your Conduit account is created using the email you provided during registration.

To access it, visit portal.conduit.financial, enter that email, and click “Forgot password.” You’ll receive an email with a link to set your password—follow the instructions to log in securely and start using your account.

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For additional assistance, please contact our support team.

Frequently asked questions

What are the regulatory requirements for sending/receiving funds?

Each payment is subject to compliance review and must be supported by a valid payment reason and appropriate documentation (e.g., invoice or contract).

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What are the minimum and maximum payment amounts I can send?

  • Minimum amount: $10,000 USD per transaction. A fixed fee of $35 USD will apply for transactions below this amount.
  • Maximum amount: There is no set maximum, but transactions can be quoted up to $1,500,000 USD. For larger amounts, you can either split the transaction or contact our operations team for assistance.
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Do you support payments to high-risk or sanctioned countries?

Please refer to our prohibited countries list for details on restricted jurisdictions.

A lList of restricted countries can be found here.

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Can you reverse or recall a payment?

Once a payment is completed, it can only be recalled. However, a recall may take up to 7 business days and should only be requested in urgent cases.

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All FAQs can be found here

Still need help?

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